HOW TO GET IN TOUCH WITH US

As Online Sales Coordinator, I will be the one replying to your emails and sending your order confirmation. Do not hesitate to send me your comments and suggestions as it is the best way for us to constantly improve our products and website and make the best of your browsing and sewing experience. Have a nice day!   Émilie Fournier

WHOLESALE INQUIRIES

We are pleased to offer a selection of our patterns to fabric stores and other relevant businesses who which to resell our patterns. Please note that we can only accept wholesale orders from established businessses and organizations.

Please email us your name, store name and contact information and we will gladly send you more information about carrying our sewing patterns.

Email

mail@jalie.com

Please include a meaningful email subject (no blank Subject field please!) to make sure your message is not discarded by our spam filter.

Phone

Please note that we do not take orders over the phone to insure efficiency.

If you do not want to use your credit card online:

1. Add the patterns you want to your online shopping cart, and click the checkout button
2. SELECT "CHEQUE" AS YOUR METHOD OF PAYMENT
3. Write in the comments section that you want us to call you for the payment information and click the SUBMIT ORDER button.
4. Someone will call the phone number entered in the order form within 2 business days. Make sure it's a phone number where you can be reached during business hours.

Email is by far the best way to reach us, 24/7. However, if you really want to speak to us, you can call one of the numbers below MONDAY to FRIDAY, 9 to 4h30 EASTERN TIME. Please note that our company is located in Quebec, so don't be surprised if you hear a French greeting :)

Quebec City Area: (418) 839-7214

Toll Free (US & Canada): 1-888-839-7219

Fax

(418) 839-9599

Snail Mail

2478 rue Martel
Saint-Romuald QC G6W6L2
Canada