How to Order


Finding Jalie patterns or connecting with those who sell them is easy!

Our Retailers

We have retailers in North America, Europe, Japan and Australia. We think it is always better to buy locally, plus you get to take advantage lower shipping costs and quicker delivery.

Some of them have a physical store, others operate through a website. Some carry our complete product line and other offer a more specific selection (like gymnastics, figure skating or patterns for knits.

Check out the list of retailers to find a retailer near you.

Our Online Store

Because many people would rather buy directly from us, we have built an online store. We always recommend that you buy our sewing patterns locally from a Retailer nearest you. But if you still want to go straight to the source, you can shop securely and safely here. All orders placed on www.jalie.com ship from Canada. If you live outside of Canada, please allow a few more days for delivery. Please note that all credit card transactions are processed in Canadian funds. If you browsed our website using the Euro or US conversion, the converted amount on your credit card statement should be very close to the amount you saw before checkout. However, since credit card companies do not use the same exchange rate, you might see a very small difference.

After you submit your order, you will receive a confirmation email. You will receive another email when your order ships (within 1-2 business days from ordering date). If you don't receive the confirmation e-mail, it may be because your e-mail address was typed incorrectly, the confirmation e-mail was sent to your junk folder, or your e-mail provider is blocking the confirmation e-mail.

Buying Digital (PDF) Patterns

Once you purchase a PDF pattern, you can access the download links:

  • On the Checkout Success page
  • In your order confirmation email
  • By logging in, and clicking "My Downloadable Products" on the left-hand side of the page

The files are available for five (5) downloads only, but there is no time limit for the downloads and you can print them as many time as you need once they are saved to your computer. You cannot share, copy or sell any of our PDF patterns.

CURRENT PROMOTION - BUY MORE, SAVE MORE

No coupon needed. A discount is automatically calculated on all orders placed on www.jalie.com for paper or PDF pattern. The subtotal (before taxes and shipping) in Canadian funds is used to determine the discount percentage:

  • Subtotal between $0 and $24.99 = no discount
  • Subtotal between $25 and $34.99 = 5% discount
  • Subtotal between $35 and $44.99 = 10% discount
  • Subtotal between $45 and $59.99 = 20% discount
  • Subtotal over $60 = 25% discount

Sizing

You do not have to select a size when ordering a pattern. All sizes you see on the back of the pattern are included in the envelope.

Returns and Exchanges

Patterns cannot be returned or exchanged unless wrong items were sent. If your order is returned to us because of insufficient or wrong address, we will deduct shipping and give you a partial refund.

PLEASE NOTE THAT WE SELL SEWING PATTERNS, NOT FINISHED GARMENTS.